Cappadocia Platform
Answers questions from WhatsApp, Instagram, e-mail and your website with your hotel's own information, in the guest's language. Bookings come from Elektraweb; payment links and tour sales are in the same panel.
The guest is awake and waiting; by morning they've written to another hotel.
Breakfast hours, transfers, the pool, balloons… your team copies and pastes.
When balloon, tour and transfer questions go unanswered, the sale goes too.
Messages, bookings, payments and guest details in one place. Your team handles its part; the AI does the rest.
WhatsApp, Instagram, Messenger, e-mail and website chat in one inbox. Answers 24/7 from your knowledge base in the guest's language, and hands over to your team when unsure.
The AI answers missed and night-time calls, speaks the guest's language, takes a message or puts the call through.
DetailsBookings and guests arrive on their own every 5 minutes, so the AI knows each guest's room and dates.
DetailsToday's arrivals, departures and room status on one screen. Read passports with the camera for faster check-in.
DetailsCollect through your own bank POS with a link. Receipts and the folio land on the guest's file.
DetailsPast stays, conversations, notes and payments on one card. Recognise returning guests.
DetailsList your own tours and activities; the AI suggests them to guests with the right price and times.
DetailsA short survey after check-out. Send happy guests to Google and TripAdvisor, hear about problems first.
DetailsHotel details, rules, FAQs and your activity list. Paste it once and the AI answers with it.
DetailsIst das Frühstück im Preis inbegriffen?
Ja, das Frühstück ist inklusive und wird von 7:30 bis 10:30 auf der Terrasse serviert.
AIهل يوجد نقل من مطار قيصري؟
نعم، نوفر نقلاً من مطار قيصري مقابل 45 يورو للسيارة. هل تريد أن أحجزه لك؟
AICould we check out at 2 pm instead of 11?
I've passed your late check-out request to our front desk — they'll confirm within the hour.
Handed to the teamWhen your team can't pick up, or a guest calls at night, the phone doesn't just ring out. The AI speaks the caller's language, answers from your hotel's information, takes a message or — during staffed hours — puts the call through to your team.
Your hotel's name and e-mail are enough. No card needed.
Rooms, breakfast, transfers, rules… paste your activity list as it is and it is sorted for you.
WhatsApp, e-mail and website chat — and Elektraweb if you use it. The AI starts answering right away.
Every hotel starts on the free plan. When you need more, pick a plan in the panel.
If your plan's minutes aren't enough, add a pack. Unused minutes don't expire.
How Voice AI worksPrices exclude VAT. Change or cancel your plan at any time.
An extra code when signing in to the panel.
Channel passwords and API keys are stored encrypted.
Owner, manager and reception see only what their job needs.
Privacy notice and consent records ready in the panel.
Yes. We don't ask for a card and the free plan has no end date. When you need more conversations or channels, pick a plan in the panel.
It answers only from your knowledge base and hotel data. Anything it isn't sure about — price haggling, complaints — goes to your team, and you see every conversation in the panel.
Whatever language the guest writes in: English, Turkish, German, Russian, Arabic, Chinese and more.
No problem. You can add bookings in the panel yourself; AI reception and the other modules work without a PMS.
No. Your hotel's WhatsApp Business number is connected; guests keep writing to the same number.
A minute to open the account; 10–30 minutes for the knowledge base and channels at most hotels. We can help you set it up.
A 20-minute online call where we try it with your own hotel's questions.
Open your free account and let the AI give its first answer today.